Privacy Policy

Bighornns respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you use our services or visit our website.

1. Who We Are

Bighornns is a UK-based clothing brand located in Manchester. For the purposes of data protection laws, Bighornns is the data controller of your personal information.

2. What Information We Collect

We may collect and process the following personal data:
– Name
– Email address
– Shipping and billing address
– Phone number
– Payment details (processed securely through third-party payment processors)
– Purchase history
– IP address and browser information
– Any communication or feedback you provide to us

3. How We Use Your Information

We use your information to:
– Process and fulfil orders
– Provide customer support
– Improve our website and services
– Send order confirmations and updates
– Send marketing emails (only with your consent)
– Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your data with trusted third parties, including:
– Payment processors
– Delivery and logistics partners
– IT service providers
– Legal or regulatory authorities when required by law

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

6. Your Rights

Under UK GDPR and data protection laws, you have the right to:
– Access the personal data we hold about you
– Correct inaccuracies in your data
– Request deletion of your data (where applicable)
– Object to or restrict the processing of your data
– Withdraw consent at any time (for marketing communications)
– Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information from loss, misuse, or unauthorised access.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us via email : support@bighornns.com

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